our caring for you promise

In stores and online, we’re here with a warm welcome, along with extra care so you can shop with ease and convenience.

3 ways to shop with confidence


Shop our stores

Fitting rooms are open!
Check your store
for extended hours.


Order online

Get free shipping with every maurices credit card purchase, on orders of $50 or more, or when you pick up in store.


Try our doorside pickup.

Call your store to place an order for free doorside pickup with minimal contact.
See how it works.

Hassle-free returns

See our return policy.

Shop with a stylist

Call your store to book a session just for you or with friends. (It’s free!)

Personal styling sessions

A reserved fitting room ready with styles for you to try on.

Fashion Funday with Friends

You, up to 5 of your besties, and extra special discounts.


Increased cleaning & sanitation

with extra attention for high-touch surfaces


Social distancing policies

that limit store capacity and maintain space between customers

Hand sanitizer

available to everyone

Masks & gloves

for all associates

Fitting room cleaning

between every use & safety practices for any items that are tried on

Limited hours

at some locations



Is my maurices store open?

Our stores are open and ready to serve you. Please check hours and openings as these vary by location and are based on direction from CDC and local and state governments.

Are masks required in all your stores?

Yes, for the safety of our associates and customers, all associates and customers must wear a face mask.

Are fitting rooms open?

Yes! Our fitting rooms are open and sanitized after every use. We are also following safety practices with any items that are tried on.

How are you monitoring employee health?

We have a daily screening process in place for all store associates that is consistent with CDC and government/health department guidance.

Can I use cash to pay for my purchase?

Yes, we will accept cash payments. We have made PPE equipment available to associates in order to maintain everyone’s safety.

How do personal styling sessions work?

Simply call your store to schedule an appointment. We’ll ask you a few questions about your goals so our stylist can find just-right options for you. You can also request specific items you’re interested in.

When you arrive, you’ll have a reserved and sanitized fitting room with ready-for-you styles to try on. If you want to try other styles or sizes, our stylist will find them for you.

There’s no pressure to purchase anything and the session is complimentary.


What is your return policy for in-store purchases?

As always, maurices has a generous return philosophy. While items purchased in-store can only be returned to a store location, there is no deadline by when you need to make this return.

What is your return policy for online orders?

We are accepting online returns as we always have. You can mail your item back to us or return to your store for an exchange or refund.


What are my options to make a credit card payment?

Visit maurices.com/creditcard for information regarding the maurices credit card. You may also call 1-866-248-4488 (TDD/TTY: 1-800-695-1788) to manage your account.

What happens if I’m unable to make my credit card payment at this time?

Your maurices credit card is managed by Comenity Bank. Comenity Bank is committed to helping cardholders who may be experiencing hardships as a result of COVID-19. Because they understand it may be difficult to make payments on time, they are offering payment programs to help.

If you’re experiencing financial hardship because of COVID-19, please call Comenity Bank at 1-866-248-4488 (TDD/TTY: 1-800-695-1788) to discuss how they can help with your account.


What are you doing to support healthcare workers and our communities during the COVID-19 pandemic?

Maurices is proud to donate $250,000 to multiple rural community hospitals to support healthcare workers on the frontlines in the fight against the COVID-19 pandemic. Often rural hospitals don’t get the support they needs, and by providing them with a monetary donation, they will be able to purchase items most needed at their individual hospitals.

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